Privacy Policy

The policy: This privacy policy notice is for this website; pestsolutionspeterborough.co.uk and served by Pest Solutions Peterborough Limited and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business, Pest Solutions Peterborough Limited

“you”, “the user” refer to the person(s) using this website.

GDPR means General Data Protection Regulation Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner’s Office.

Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows:

the right to be informed;

the right of access;

the right to rectification;

the right to erasure;

the right to restrict processing;

the right to data portability;

the right to object; and

the right not to be subject to automated decision-making including profiling.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

Google Analytics

Google Tag Manager

Third Party Cookies

Faceboook

Twitter

Linkedin

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, (Email Marketing Service) provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, or email pestsolutionspeterborough@gmail.com

Our EMS may hold the following information about you within our EMS system;

Email address

I.P address

Subscription time & date

  • First class service! Dealt with a very difficult rat problem in an old stone country house, and despite difficulties never gave up. Constantly visited & treated the property until king... read more

    Andrea Doyle

    Steve to the rescue! We had a very bad birds mite infestation, I contacted Steve and he came the very next day to save us and remove the nest. He... read more

    Magdolna Burgess

    I found a wasp's nest in my Garden on Sunday and contacted Pest Solutions Peterborough, not expecting a response until at least monday. By mid-afternoon I had talked to Steve... read more

    Ian Brock
  • Steve was absolutely brilliant - professional from the beginning, happy to attend on multiple occasions to ensure the job was completed perfectly and even happy to guarantee his work afterwards... read more

    Liam B

    Excellent service from Steve. Prompt, professional, courteous (a rare thing these days) and resolved the issue we had with ants. A call to Pest Solutions due to flying ants in our conservatory.... read more

    Nigel Blunt

    We had just returned from holiday late on a Sunday evening when our dog found a wasps’ nest in the garden and was stung. I messaged Steve straight away, and... read more

    Brian Sagaseta
  • Steve was very helpful and responsive when enquiring about potential pests on my loft. Upon arrival he quickly allayed my fears provided information on what I could have experienced and... read more

    Amy Edwards

    Rang Steve came out same day to wasps ,hopefully all sorted steve said any problem let him know ,hopefully all sorted thanks steve

    Sally White

    Extremely pleasant, competent and effective - came quickly and resolved a longstanding problem. Top chap.

    Guy Procter
  • Amazing service, came out within a few hours . Very happy customer and can highly recommend

    Elizabeth Higgs

    Steve removed a wasp nest in my garden. When I messaged him I got a very quick response. We agreed on a date and it all worked out very well.... read more

    Gijs Buitenhuis

    Called about a rodent issue in my house and luckily Steve was in the area and he came the same day. He laid traps and sealed up the area behind... read more

    Baz Waterboy
  • Excellent - came out same day as I called and carried out the removal procedure which was effective immediately. Very reasonable charge. More than happy to recommend to friends and... read more

    Gerry Moto

    Excellent service. Prompt efficient and very effective on dealing with our wasp nests

    Pamela Burns

    Superb service, messaged about a wasps nest and received a very quick reply and Steve was able to call in to see us after another job same day. All dealt... read more

    Jonathan Paice
  • Excellent service from Pest Solutions Peterborough ltd. From first getting in contact with an emergency situation to disposing of unwelcome visitors all was under control in well under 24 hours! Steve took... read more

    Paula Robertson

    Pest Solutions Peterborough have been fantastic! I messaged Steve on Sunday evening to report a wasp nest in the garden. Steve came over the very next day and destroyed the... read more

    Macy and Bella dog time

    Had a really good service from this company! Came out very quick and was friendly, professional and efficient. Would definitely use again if I ever needed to and would recommend... read more

    Nerissa G

Our office telephone number is 01733 560971 or
mobile telephone number 07740580058

Due to the nature of our work, there is not always someone available in the office to take your call, but our mobile number is available 24 hours a day to deal with any emergency issues – if we don’t answer immediately we will ensure to return your call ASAP

    Scroll to Top